![]() I disabled Silent Mode and checked the console immediately after the session fails but theres nothing displayed in there as being blocked. Customers using WINSelect to protect client machines may experience issues where the LogMein application cannot start properly while WINSelect is enabled. Is there any way to check the logs on one of the effected devices to see exactly which component of LMI AV is stopping the traffic? If so, where exactly are the logs, I found a few different logs but can't see anything useful I've tried disabling different components in the AV policy (Firewall / Traffic Scan etc) and setting anti-malware to lowest option but it still blocks the RDP control from connecting. When the Internet Connection window opens, right-click the Hamachi network connection and choose the Disable entry from the context menu which will appear. Important: If prompted, you must allow the host program files to communicate over the Internet for the service to function properly. Some configuration may be required to make Pro work when the host is behind a firewall. Try to locate the Change adapter settings button at the left menu and click on it. Pro is compatible with all major security suites. If we suspend LMI AV the session gets created successfully and connects OK. Click the Network and Sharing center button to open it. The link uses an RDP ActiveX control that starts the Windows RDP session, the connection starts then reports a failure:īecause of a protocol error at the client (0x1104) this session will be disconnected A small number of our users (20 of 500+) have to use an old remote access site for a partner, they log in using IE and then click a link to their remote session.
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